Based on the perception of ethics in social commerce platforms: Adopting SEM and MCDM approaches for benchmarking customers in rural communities
Yazarlar (7)
Yuvaraj Ganesan
Graduate School Of Business, Malezya
Abdullah Mohammed Sadaa
Graduate School Of Business, Malezya
Khai Wah Khaw
Universiti Sains Malaysia, Malezya
Alhamzah Alnoor
Universiti Sains Malaysia, Malezya
Sammar Abbas
Kohat University Of Science And Technology, Pakistan
Xinying Chew
Universiti Sains Malaysia, Malezya
Prof. Dr. Gül ERKOL BAYRAM Sinop Üniversitesi, Türkiye
Makale Türü Açık Erişim Özgün Makale (SSCI, AHCI, SCI, SCI-Exp dergilerinde yayınlanan tam makale)
Dergi Adı Current Psychology (Q2)
Dergi ISSN 1046-1310 Dergi Bilgileri (2023)
Dergi Tarandığı Indeksler SSCI
Makale Dili İngilizce Basım Tarihi 12-2023
Kabul Tarihi 21-11-2022 Yayınlanma Tarihi 17-12-2022
Cilt / Sayı / Sayfa 42 / 35 / 31151–31185 DOI 10.1007/s12144-022-04069-9
Makale Linki https://link.springer.com/article/10.1007/s12144-022-04069-9
UAK Araştırma Alanları
Turizm Rehberliği
Özet
The study aimed to determine customers’ perceptions of the ethics of social commerce platforms by investigating the role of the impact of information quality, information credibility, website quality, innovativeness, altruism, sense of belongingness, self-enhancement, social support, and valuation of electronic word of mouth (eWOM) on the perception of ethics of social commerce platforms. In addition, the strength of the relationship between these factors and the perception of ethics of social commerce platforms was determined by the mediating role of the perceived risk of ethical violations. To this end, this study complements academic literature by integrating structural equation modeling (SEM) and multi criteria decision making (MCDM) techniques. In order to complete the strategic decisive solution, this study uses a survey to collect data from customers of rural communities in Malaysia and Turkey. The results …
Anahtar Kelimeler
Ethics of Social Commerce | Multi-Criteria Decision Making | Perceived Risk of Ethical Violations | Rural Communities | Social Support