The effect of transformational leadership on restaurant employees on trust, altruistic intention and organizational commitment: the moderation effect of surface acting
Yazarlar (5)
Prof. Dr. Üzeyir Kement Ordu Üniversitesi, Türkiye
Bihter Zeybek Ordu Üniversitesi, Türkiye
Sinem Soylu
Ordu Üniversitesi, Türkiye
Prof. Dr. Gül ERKOL BAYRAM Sinop Üniversitesi, Türkiye
Ali Raza
Yakın Doğu Üniversitesi, Kıbrıs Rum Kesimi
Makale Türü Özgün Makale (ESCI dergilerinde yayınlanan tam makale)
Dergi Adı European Business Review
Dergi ISSN 0955-534X Dergi Bilgileri (2024)
Dergi Tarandığı Indeksler Scopus
Makale Dili Türkçe Basım Tarihi 01-2024
Kabul Tarihi Yayınlanma Tarihi 09-01-2024
Cilt / Sayı / Sayfa 36 / 5 / 613–638 DOI 10.1108/EBR-05-2023-0169
Makale Linki https://doi.org/10.1108/ebr-05-2023-0169
UAK Araştırma Alanları
Turizm Rehberliği
Özet
Purpose This study aims to investigate the impact of the transformational leadership style on the behaviour of restaurant employees. Also, it was aimed to investigate the effect of transformational leadership on trust and the effect of trust on altruistic intention and organizational commitment. Design/methodology/approach The study integrates insights from transformational leadership to provide a fresh perspective to advance comparative organizational behaviour research. To test the hypotheses, the authors conduct a multiple analysis with observations from Turkey getting staff in culinary department with a quantitative survey. Findings This study equips different professional entities in the food and beverage industry with useful, contextualized links between transformational leadership. According to results, the perspective of transformational leadership style affects ...
Anahtar Kelimeler
Altruistic intention | Organizational commitment | Surface acting | Transformational leadership | Trust