Exploring pandemic preparedness through public perception and its impact on health service quality, attitudes, and healthcare image
 
Yazarlar (3)
Doç. Dr. Onur İZMİR Sinop Üniversitesi, Türkiye
Reda M. Lebcır Hertfordshire Business School, İngiltere
Oğuz Oypan Hatay Mustafa Kemal Üniversitesi, Türkiye
Makale Türü Açık Erişim Özgün Makale (SSCI, AHCI, SCI, SCI-Exp dergilerinde yayınlanan tam makale)
Dergi Adı Scientific Reports (Q1)
Dergi ISSN 2045-2322 Dergi Bilgileri (2025)
Dergi Tarandığı Indeksler SCI-Expanded
Makale Dili Türkçe Basım Tarihi 05-2025
Cilt / Sayı / Sayfa 15 / 1 / 17545–0 DOI 10.1038/s41598-025-95488-8
Makale Linki https://doi.org/10.1038/s41598-025-95488-8
UAK Araştırma Alanları
Tüketici Davranışları
Özet
Pandemic preparedness has gained increased significance in public health following the COVID-19 pandemic. Traditionally, it has been assessed from an internal organizational perspective, focusing on health sector readiness and addressing shortcomings. However, this perspective often overlooks the public’s perception of preparedness and its influence on behaviors within the healthcare sector. This study investigates how public views on pandemic preparedness shape attitudes, behaviors, and the image of the healthcare industry, which are critical in determining how individuals interact with health entities and respond to public health advice during a pandemic. To explore this, a set of hypotheses linking pandemic preparedness with health service quality, attitudes, and healthcare image was formulated. An online survey conducted in Türkiye gathered 322 responses. Hypothesis testing was performed using …
Anahtar Kelimeler
COVID-19 | Health service quality | Healthcare image | Perceived pandemic preparedness | Türkiye
BM Sürdürülebilir Kalkınma Amaçları
Atıf Sayıları
Web of Science 3
Scopus 3
Google Scholar 9
Exploring pandemic preparedness through public perception and its impact on health service quality, attitudes, and healthcare image

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